Simple Setup. Seamless Support.
At ReassureLine, we’ve designed every device to be easy to install and ready to use within minutes. Whether you choose to self-install or prefer our professional installation service, our goal is to make setup quick, simple, and worry-free — so you can start feeling safe and connected right away.
1. Self-Installation (Quick & Easy)
Most ReAssureLine devices are plug-and-play, meaning you can set them up yourself in just a few steps — no tools or technical knowledge needed.
How to Self-Install:
Unbox your device and make sure all parts are included (base unit, power cable, user manual, and any accessories).
Plug the base unit into a standard power socket and connect it to your phone line or broadband router (depending on the model).
Switch on the device — you’ll see indicator lights showing it’s ready to connect.
Test the system by pressing the emergency button or activating the sensor.
Confirm connection — our monitoring team will respond to ensure the setup is complete.
All ReAssureLine products come with clear step-by-step guides and access to online video tutorials.
2. Professional Installation Service
If you’d prefer a trained technician to handle everything, our professional installation service ensures your system is fitted perfectly and fully tested.
What’s Included:
Delivery and full setup of your chosen device(s)
Connection to our 24/7 monitoring centre
Function testing to ensure everything works correctly
Demonstration and user training
Optional integration with additional sensors or alarms
Our installers are DBS-checked, friendly, and trained to explain everything clearly before leaving your home.
3. Testing & Maintenance
To keep your system working reliably:
Test your alarm once a month by pressing the help button.
Replace batteries (if required) when alerted by the indicator light.
Keep your base unit connected to power and phone/broadband at all times.
Contact our support team if you move home or change phone providers.
4. Need Help with Installation?
If you experience any difficulties during setup, we’re always ready to assist.
Call our Support Team: 07349 024 563
Email: support@reassureline.com
Live Chat: Available 9AM – 6PM, Monday to Saturday
Address: 110 Bilton Road, Rugby, CV22 7AT England, UK
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